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Call Centre Expo 2012
03/10/2012 - 04/10/2012
Visiting Call Centre & Customer Management Expo
Ensure your knowledge and processes work in harmony…
...by enhancing your knowledge around staff motivation & retention, as well as your customer experience & satisfaction, while leveraging benefit from existing technologies, and operating more efficiently within your contact centre.
As Europe`s no.1 exhibition and conference for customer contact and customer management solutions, Call Centre & Customer Management Expo is a must attend event for any individual or organisation within the contact centre and customer management industry that is looking to work smarter and operate more efficiently.
With a fantastic range of features to give you a great event experience, this year’s Call Centre & Customer Management Expo will help you; source new products and services, learn about new and innovative best practice, all whilst having access to unrivalled networking opportunities.
Click here to register your interest for 2012.
Below you will find the full range of features from the 2011 show, helping to deliver smarter solutions for superior customer contact.
 Over 200 leading suppliers |
The Consultancy Clinic |
| Inspirational Keynote Speakers Sponsored by Vodafone |
Networking Bar Sponsored by RightNow Technologies |
| The Call Centre Focus Conference |
Four Dedicated Solutions Theatres |
| Incentives & Motivation Area |
Learning & Development Zone |
| Hosted Buyers Programme Sponsored by BT and Avaya |
The Top 50 Call Centres for Customer Service Summit |
| Professional Planning Forum Clinics |
Next Door to eCommerce Expo |
Running Alongside the European Call Centre & Customer Service Awards
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